EU GPSR FAQs

Clear answers to the questions independent sellers ask most about EU GPSR, Responsible Person services and getting started with CompliSwift. Click a question to reveal the answer.

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UNDERSTAND THE RULES

EU GPSR essentials

What is the EU General Product Safety Regulation (GPSR)?

The GPSR is EU Regulation (EU) 2023/988. It sets general safety, traceability and information requirements for consumer products sold in the EU and has applied since 13 December 2024.

Who needs an EU Responsible Person?

For products covered by the GPSR, an EU-established economic operator must be responsible for specified product-safety tasks. If you manufacture outside the EU, you need to identify an eligible operator for the products before placing them on the EU market.

Does the GPSR affect UK-based sellers?

Yes, when you offer covered consumer products to the EU. Northern Ireland has separate arrangements under which the GPSR also applies; selling only in Great Britain is different.

Does this apply to Etsy, Amazon, eBay and Shopify sellers?

It can. The requirements depend on the product and the market you target, not which platform you use. EU-facing online listings may need manufacturer and Responsible Person contact details, product identification and applicable safety warnings.

Does CE marking replace the GPSR?

No. CE marking is required only where relevant sector-specific EU legislation applies. GPSR obligations can supplement other applicable product-safety rules; a Responsible Person service does not grant CE certification.

HOW WE HELP

CompliSwift's service

What does CompliSwift provide?

CompliSwift coordinates eligibility review, onboarding and, for accepted products, an arrangement with a qualifying EU-established operator to carry out the agreed Responsible Person tasks. CompliSwift Ltd itself is based in the UK.

When can I use my EU Responsible Person details?

Only after your products have been accepted, the EU operator has agreed to act, and the required written mandate has been signed and confirmed. Payment alone does not activate representation.

Does CompliSwift certify my products as GPSR-compliant?

No. CompliSwift does not issue government approval, CE certificates or a guaranteed right to sell. The manufacturer retains responsibility for product safety, accurate documentation and relevant legal obligations.

Which products are eligible?

Standard plans focus on selected lower-risk consumer products, subject to review. Toys, cosmetics, electrical/electronic goods, medical devices and other specialist or higher-risk products are outside standard scope unless expressly accepted in writing.

What details should appear on my product listing?

For online offers covered by the GPSR, relevant information includes the manufacturer's contact details, the EU Responsible Person's details when required, product identification and applicable warnings. Physical labelling and documentation obligations may also apply.

CHOOSE YOUR PLAN

Plans, product families and payment

How much does CompliSwift cost?

Our one-time annual plans are Starter £90 (up to 5 families), Growth £190 (up to 20), Scale £390 (up to 50) and Pro £690 (up to 100). Coverage is subject to product acceptance; applicable taxes are shown at checkout.

What counts as one product family?

For our pricing, a family groups products with similar intended use, core materials and safety risks. A ring in several sizes may be one family, while a different material or product type may need a separate family. We confirm the grouping during review.

Is a product family the same as a SKU?

No. Different colour or size variants may belong to one family, but this is not automatic. Each relevant product and variation must still be appropriately identified and supported by safety documentation.

Can one plan cover multiple brands or manufacturers?

Each standard plan covers one legal manufacturer and only the products accepted under its written scope. Different brands may be considered where they share that manufacturer; additional manufacturers need separate agreement.

Will my plan renew automatically?

No. Our plans are paid once for a 12-month service term beginning on the confirmed appointment date. Renewals require a new agreement or payment before the term expires.

What if my application is not accepted?

If CompliSwift or the EU operator declines your application and the agreed service cannot be provided, the payment is refunded under our Service Terms. Any optional extra work is quoted separately before you agree.

AFTER PURCHASE

Application and ongoing support

What happens after I purchase a plan?

Complete our online GPSR Application Form with your business, product and sales-platform details. We then review eligibility and supporting documentation before a possible written EU operator appointment.

What information or documents do I need?

Typically, product descriptions, materials, intended uses, photographs, labels, applicable warnings, risk assessments and relevant technical or test reports. Requirements depend on your products; we arrange a secure method for any confidential files.

How do I check my application status?

Open Track Your GPSR Application and sign in using your CompliSwift customer account. Where available, the page shows Form Submitted, Reviewing or Success from the status recorded by our team.

What does 'Success' mean?

It means the agreed product scope has been accepted and the required EU operator appointment and written mandate have been completed. It does not mean a government authority has certified the product.

Can I add products later?

Please contact us before adding more products, categories or manufacturers to the agreed scope. Additional review, an upgraded plan or a separate agreement may be needed.

Still have a question?

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These answers provide general guidance and do not replace product-specific legal or technical advice. Your accepted service scope and written mandate govern CompliSwift's obligations. See the Service Terms and the official EU GPSR legislation.